6/13/2007

Blogspot Blackout in Greater L.A. Area

In a seperate issue that is not related to the China firewall problem, the Greater Los Angeles area is experiencing a breakdown in communications with the Blogspot.com domain. Of course, blog maintenance via Blogger.com is not affected.

This problem, ongoing for a week now, seems to affect multiple ISP's (Earthlink, AT&T, Covad) regardless of what browser you are using. Blogger has not identified the problem and are asking you to contact your ISP's enmasse to have them work on it. Why Blogspot is not contacting them on their behalf is curious. Seems to me this would be easier to do, rather than explain how to do it via Google Groups to non-technical blogspotters.

Due to massive outcries on this subject, a single Google Help Group thread has been stickied, in which I posted a troubleshooting method to help Blogger (or Earthlink, Covad, AT&T) find where the break down is occurring in communications via a Trace Route ping.

See the third entry from the top in Can't get to my Blogger page thread for instructions. I would like to know what your results were if you try this.



UPDATE 6/14/2007: A response from Covad via email was posted by Double J in the Google Groups thread:

Please include the following line in all replies.
Tracking number: CTxxxxxxxx_xxxxxxxxxx

Dear James,

Thank you for your email.

We were experiencing a slight routing issue that was causing many
of our customers to be unable to access certain sites. This seems
to have been rectified. If you are still experiencing difficulties,
please contact our Inbound Tech Support Team at 1-888-642-6823,
option 6.

Thank you for choosing Covad,
Noelle
Covad.net Technical Support
1-888-642-6823, opt 6 24hours/7days a week

Since Covad is the upstream provider for Earthlink, AOL and AT&T, this stands to reason. This falls into my line of thinking when I suggested using a Trace to isolate where the breakdown in communication was.

So far, I have not seen if their efforts have been fruitful. I do not see anymore activity in the thread yet, so that is a good sign.

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2 comments:

dragnworks@mindspring.com said...

IT seems to be working now WooHoo!

Anonymous said...

Now it doesn't for some. Can you confirm?

And what part of the Country are you from?